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Diploma in Customer Relationship Management (DCRM)

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Program Overview

This is a program specifically meant for those who have already gained a recognized diploma or degree and who now wish to study a course that prepares them for a working professional, Business Owner, supervisor, team leader, manager, Service Provider , HR & Admin Manager and management position. The focus of the course is on those elements that are crucial for effective management in both for profit and nonprofit enterprises.

Core Modules

  1. Customer Service Management
  2. Consumer Behavior
  3. Introduction to Marketing
  4. Introduction to Business
  5. Band-Aligned Customer Service

Program Details

Study Mode On Campus or Online Class
Learning Methods Record Video (LMS) + Class Teaching
Assessment Type Assignment + Exam + Presentation
Lecture Professor, Dean & Lecturer
Degree Executive Diploma (Vocational)
Awarding Body LQB (UK)
Awarding Body MCU Accredited QAHE (US)
Start Date Monthly Intake
Duration 4/6 Months
Subject Code MCU-DCRM
Tuition Fee 400,000 MMK
Register Fee 50,000 MMK
Local Exam Fee 30 USD
Exam Fee 120 USD
Payment Method Monthly Payment (Installment)
Official Account KBZ, AYA, CB, UAB, YOMA Wave Pay, KBZ Pay, CB Pay, AYA Pay (Installment)

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